AI-BASED REVIEW ANALYSIS FOR SERVICE OPTIMIZATION AT V HOTEL AND RESIDENCE USING A PRE-TEST AND POST-TEST DESIGN. Jurnal Riset Teknik Informatika, [S. l.], v. 1, n. 2, p. 68–81, 2024. Disponível em: https://ejournal.jurnalist.org/index.php/jureti/article/view/15.. Acesso em: 30 apr. 2025.